Operations Assistant (Leasing) - Automotive Retail

Join Cycle & Carriage, a leading name in the automotive retail industry, as our Operations Assistant (Leasing) in the vibrant heart of Bali! This is an exciting opportunity to be part of a dynamic team that drives excellence in vehicle leasing operations while enjoying the unique beauty of Bali. As an Operations Assistant (Leasing), you'll play a crucial role in supporting our leasing department, ensuring smooth and efficient processes from customer inquiries to contract finalization.

In this role, you'll work closely with our leasing team, utilizing tools like Salesforce and QuickBooks to manage customer data, track lease agreements, and generate reports. Your day-to-day tasks will include coordinating with dealerships, processing applications, and assisting in the preparation of lease contracts. With Cycle & Carriage's commitment to innovation and customer satisfaction, you'll have the chance to grow professionally while contributing to a thriving automotive retail environment.

📋 Tanggung Jawab Pekerjaan

• Assist in managing the leasing department's day-to-day operations, including customer inquiries and lease applications.
• Coordinate with dealerships and finance providers to ensure smooth processing of lease agreements.
• Utilize Salesforce and QuickBooks to maintain accurate customer records and track lease contracts.
• Prepare and finalize lease agreements, ensuring compliance with legal and financial requirements.
• Generate and analyze reports to monitor leasing performance and identify areas for improvement.
• Provide exceptional customer service, addressing customer concerns and queries promptly.
• Collaborate with the leasing team to streamline processes and improve operational efficiency.
• Stay updated with industry trends and best practices in automotive leasing.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in leasing operations or a similar administrative role in the automotive industry.
• Proficient in using Salesforce and QuickBooks for customer relationship management and financial tracking.
• Strong organizational and time-management skills to handle multiple tasks and deadlines.
• Excellent communication and interpersonal skills to interact with customers, dealerships, and internal teams.
• Familiarity with Indonesian automotive leasing regulations and processes.
• Ability to work well in a fast-paced, team-oriented environment.
• Fluent in both English and Indonesian, with excellent written and verbal communication skills.

🛠️ Keahlian

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