Outlet Administrator - Takehiro Ramen

Join Takehiro Ramen as an Outlet Administrator and become the backbone of our bustling restaurant operations in Jakarta! We're seeking a detail-oriented, customer-focused professional to manage daily administrative tasks, ensure smooth operations, and contribute to the success of our beloved ramen chain. At Takehiro Ramen, we pride ourselves on delivering exceptional service and delicious food, and we're looking for someone who shares our passion for excellence.

As an Outlet Administrator, you'll be the heart of our operations, handling everything from scheduling staff to managing inventory and customer service. You'll work closely with our team to ensure that every aspect of our restaurant runs like clockwork, from the moment our doors open until the last guest leaves. With your strong organizational skills and keen eye for detail, you'll play a crucial role in maintaining the high standards that our customers have come to expect from Takehiro Ramen.

📋 Tanggung Jawab Pekerjaan

• Manage daily administrative tasks, including scheduling staff, tracking inventory, and maintaining accurate records
• Ensure smooth operations by coordinating with kitchen staff, delivery drivers, and other team members
• Handle customer inquiries and complaints, providing exceptional service and resolving issues promptly
• Monitor and maintain cleanliness and hygiene standards in the outlet, in compliance with health and safety regulations
• Assist in training and onboarding new staff members to ensure they understand the expectations and standards of the outlet
• Prepare and maintain reports on daily sales, inventory, and customer feedback for management review
• Collaborate with the management team to implement new initiatives and improvements to enhance the outlet's performance
• Stay updated on industry trends and best practices to continuously improve the outlet's operations and service quality

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar administrative or operational role, preferably in the food service industry
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Excellent communication and interpersonal skills, with the ability to work well with diverse teams and customers
• Proficiency in using Microsoft Office Suite, including Excel and Word, for data management and reporting
• Keen attention to detail and a commitment to maintaining high standards of cleanliness and hygiene
• Familiarity with basic inventory management and POS systems, such as QuickBooks or SAP, is a plus
• Ability to work in a fast-paced, high-pressure environment and adapt to changing priorities
• Passion for the food service industry and a desire to contribute to the success of a beloved local chain

🛠️ Keahlian

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